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Extract Quotes for UX Decks: Pull Powerful Statements That Make UX Real

TL;DR: What this template does

This template helps you extract the most powerful, emotional, and story-worthy quotes from UX research interviews.
Upload feedback interviews or usability sessions — and get a clean list of quotes categorized by theme, emotion, or UX stage.

Why UX quotes matter

UX research isn’t just about numbers — it’s about moments.

When a user says, “I thought this button was broken,” that lands harder than any metric.

Definition: UX quotes are verbatim statements from real users that illustrate pain, confusion, or delight — and help teams understand what’s working and what’s not.

How does this template work?

Step 1: Upload UX Research Interviews
  • Works with usability interviews, feedback sessions, or support call transcripts
  • Accepts video, audio, or text
  • Recommended: 6–10 sessions with relevant feedback
Step 2: Extract Quote Clusters
  • AI tags high-signal quotes by topic, issue, or UX phase
  • Pulls the most emotional, illustrative statements
  • Organizes quotes by friction, flow, and feedback category
Step 3: Output — UX Quote List
  • Curated list of quote cards ready for slide decks
  • Quotes linked to moments of friction or insight
  • Downloadable quote doc or CSV for internal comms

What benefits does this template provide?

BenefitDescriptionImpact
Faster HighlightingSkip the manual skimming of transcriptsSave hours per synthesis
Impactful StorytellingUse real quotes to drive home user problemsBetter exec & design buy-in
Thematic ClarityGet clusters of quotes by issue or opportunitySharper reporting
Share-Ready ContentOutput is presentation-friendly out of the boxReduce prep time for readouts

How do different teams use this template?

UX Researchers: Add voice-of-user to every slide
Designers: Validate pain points with real quotes
PMMs: Use quotes in landing pages, decks, and messaging
Product Teams: Understand emotional context behind issues

Frequently Asked Questions

What types of input work best for extracting quotes?
Open-ended interviews, usability sessions, and discovery calls are ideal. The template works best when customers speak freely about their experiences and expectations.
How are quotes selected or ranked?
Insight7 prioritizes quotes based on emotional weight, clarity, and relevance to common UX themes like friction, delight, confusion, or unmet needs. You can also specify topics you would like to extract quotes on.
Can I trace quotes back to the original source?
Yes — each quote is linked to its original interview or transcript segment for validation and deeper context.

What Teams Are Saying

“The output of Insight7 is great! It’s a huge time saver, and the value is very clear. I’ve already presented some of the insights — the quotes really help drive the message home.”



— Harris Schachter, Senior Consumer Marketing Manager

Ready to make your UX insights stick with quotes that hit?