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Frequently asked questions
What does Insight7 do?
Insight7 transcribes and analyzes qualitative data, identifying key themes and emotional tones to deliver actionable insights. Upload your data, and receive summaries, visualizations, dashboards to make quality decisions.
Note: We do not handle quantitative data.
What are Projects, Templates, Journey Maps?
- Projects: Analyze multiple files together for a holistic view of insights across documents and media.
- Templates: Pre-built, industry-tailored questions to structure and speed up your analysis.
- Journey Maps: Visualize customer journeys using insights from qualitative data.
What file types can I upload for analysis?
Insight7 analyzes text documents (.pdf, .txt, .csv, .doc), audio files (mp3), and videos (mp4). It’s great for interviews, team experiences, and feedback from spreadsheets.
Can Insight7 analyze multiple files or large datasets?
Is there a file size limit?
Yes, you can upload multiple files in a project. Keep document files under 10MB and media files under 1GB. The free plan allows up to 5 files.
How secure is my data with Insight7?
Your data is secure. Insight7 adheres to industry-standard security measures such as GDPR and SOC2 compliance and uses AWS for secure data storage. Learn more
How can I use the insights generated by Insight7?
You can copy, share, or export insights, summaries, and visualizations in PDF and slide formats, making it easy to use and disseminate the analyzed data.
Does Insight7 integrate with other tools or platforms?
Yes, Insight7 integrates with various tools like Google Drive, Youtube, OneDrive, SharePoint, Gong, and more.
Does Insight7 support multiple languages?
Yes, Insight7 transcribes and analyzes in over 60 languages.
Is Insight7 free to use?
Insight7 offers a free plan with basic features—no credit card needed. For more advanced features, a subscription is required and billed monthly.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription to Insight7 at any time. However, we do not offer refunds for a billing period you’ve already paid for.
