ChatGPT for Customer Feedback

Home » ChatGPT for Customer Feedback

Understand customer pain points, desires and behaviors from customer feedback in seconds.

Customer feedback can be a valuable source of insights that can help businesses improve their products and services. However, manually analyzing feedback can be time-consuming and inefficient. That's where Insight7, an AI-powered customer intelligence tool, comes in.

With Insight7, you can easily upload customer interviews, survey responses, documents, PDFs, and CSVs to the platform for analysis. It uses AI to quickly and accurately identify themes, sentiments, pain points, behaviors, and insights from your customer feedback. It is your own ChatGPT for customer feedback.

Insight7 helps you save hours of time spent on manual data analysis and prioritize customer problems to solve. The insights generated helps you make data-driven decisions that improve your customer experience and increase customer satisfaction.

Here’s a guide to help you use Insight7.

Using Insight7 is a simple process that involves a few easy steps. Here’s how you can use it to transform your customer feedback into actionable insights:

Step 1: Upload research data

Upload your customer interviews, survey responses, documents, PDFs, and CSVs from your computer. You can either upload individual files or create projects and upload multiple files to them.

Step 2: Analyze your data

After you’ve uploaded your data, click on the analyze button to get insights from your customer feedback. Insight7’s AI-powered analysis capabilities will identify themes, sentiments, pain points, behaviors, and other insights from your data in seconds.

Step 3: Visualize your insights

Once you have analyzed your customer feedback, you can visualize the themes, insights, priorities and opportunities in frequency bars and sentiment based insight cards. This helps you understand your customers’ needs and make informed decisions based on data-driven insights.