Extract Insights from Qualitative Data. In minutes.

Image depicting Insight7's thematic analysis capabilities

Streamline Call Review and Analysis.
At Scale.

Save hours analyzing customer calls with automated evaluation, keyword tracking,
and detailed insights for quality, compliance, and sales opportunities

How it works

Easy To Use

Secure By Design

Upload & Process
Call Data

Bulk Upload

Seamlessly upload thousands of calls from any
platform including popular VOIP tools,
Database, AWS Server, Google Drive, OneDrive,
or your local storage.

Wide Format Support

Handle audio files (mp3, wav, etc.)
or text transcriptions with ease.

Advanced Data Cleaning & Protection

Automatically redact sensitive information
for regulatory compliance and filter unwanted
calls from evaluation.

Evaluate Calls

Caller & Recipient Scorecards

Gain a quick overview of individual performance.

Keyword & Phrase Tracking

Identify important sales keywords and recurring
patterns in conversations.

QA & Compliance Scores

Instantly evaluate call quality against your benchmarks.

Generate
Actionable Insights

Custom Reports & Visualizations

Create tailored dashboards & visuals with
actionable metrics that are easy to share
with stakeholders.

Trend Analysis

Identify gaps, trends, and opportunities
from your call data.

Export and Share

Compile insights into detailed reports for
training, compliance, or executive review.

Loved by 500+ insights and customer-facing teams

Hear from our customers

“Before we got Insight7, I would spend days getting recordings transcribed, highlighting interesting quotes, and aggregating those quotes into insights. Now I just upload the recordings into Insight7 and all that work is done for me in a matter of minutes.”

“Insight7 is accurate in transcribing and has unique analysis capabilities other tools don’t have. I love the customer service too. It's exceptionally good.”

“We can now review customer calls for insights quality in minutes vs weeks. We also identify opportunities for improvement like we never did before.”

“I've been doing market research analysis for 40 years and Insight7 has been a huge help. It is super fast and convenient, absolutely fantastic so far!”

“Insight7 is a great tool and I am using it more and more every day. The time to insight is impressive, enabling me to take research or customer calls and turn them into Insights I can act off of.”